Surgeries (and Outreach)
Surgery Times & Locations
In addition to our offices at Orkney Street Enterprise Centre, we have multiple outreach locations that we work from. Please click on Outreach Surgeries below to see details of our various projects and locations.
Outreach Surgeries
For a full list of surgeries and opening hours, click here
Outreach Surgeries
Our Advisors are contracted to deliver financial capability advice to new tenants who are referred through the New Tenant Financial Capability Service from GHA, Cube and Loretto. We will contact referred tenants and arrange an appointment at a suitable location.
Wheatley Group - Edinburgh:
West Homes East
Please call 0345 140 777 to request an appointment with our Advisor.
Wheatley Group - Glasgow:
Cube Housing Association
Please call 0800 027 3456 to request an appointment with our Advisor -
Loretto Housing Association
Pease call 0800 952 9292 to request an appointment with our Advisor
Ardenglen Housing Association
We have an Adviser available on Wednesdays and Thursdays: 9.30am - 4.30pm. The location of the office is 355 Tormusk Road, Castlemilk, Glasgow, G45 0HF.
www.ardenglen.co.uk
To book an appointment call 0141 634 8016
Molendinar Park Housing Association
We have an Adviser available on Mondays: 9.30am - 4.30pm. The location of the office is 3 Graham Square, Glasgow G31 1AD.
To book an appointment Email: admin@molendinar.org.uk or call 0141 564 5256
NHS
We have surgeries at various GP Practices throughout the South of Glasgow. In order to get an appointment at any of the following locations, please contact your health professional i.e. doctor, nurse, mid-wife, receptionist, Links Workers etc, who will make a referral to us. Our team will contact you to offer the first available appointment at a location of your choice.
The Craigton Medical Practice (Govan)
Craigton Medical Practice (Westfield)
The David Elder Medical Practice
The Yellow Practice
Dr Mair & Partners
The Green Practice
Midlock Medical Centre
Dr Ferguson and partners (Admiral street)
Dr Ferguson & Partners (Pollok Health centre)
Drs Ghaus & Khouly Medical Practice
The Peat Road Medical Practice
Braidcraft Medical Centre
Sycamore Medical Practice
The Gordon Practice
Drs Mills, Marshall & O’Dowd
Castlemilk Group Practice
The Ker Practice
Drs McEvinney & Partners
Toryglen Medical Centre
Pollokshaws Medical Practice
Shields Road Practice
Regency Medical Practice
Leverndale Hospital
We have a surgery at Leverndale Hospital on a Thursday. Our Advisor is in attendance from 9am - 5pm for in-patients only. The Patient Affairs coordinator will speak to all inpatients regarding their situation and refer onto our advisor if required.
Children's Hospital:
Is your child an in-patient or out-patient at the Royal Hospital for Children? Our Team are dedicated to supporting sick children & their families. Speak to your Health Professionals who can make a referral to our team. Alternatively, you can contact Family Support Services located within the RHC who will assist you and make a referral to our service. Our Support Officer will contact you to discuss a suitable appointment. We conduct telephone appointments and have face to face appointments on a Thursday within Family Services. If this arrangement is unsuitable, please discuss with Hazel, our Support Officer when she calls to arrange your appointment.
Family Support & Information Services contact details are email: fsis@ggc.sct.nhs.uk or telephone on 0141 452 4012. Alternatively, to make a self-referral by email: rhc.moneyadviceservice@ggc.scot.nhs.uk or telephone on 0141 445 7617.
Energy Crisis Project within Hospital Settings
This is a new energy service for patients, outpatients, visitors etc. We have advisers in the following hospitals who can assist you.
Monday Leverndale Hospital
Tuesday Royal Alexandra Hospital
Thursday Queen Elizabeth University Hospital
Friday Alternate Friday mornings between Gartnavel Royal Infirmary and Stobhill Mental Health Hospital
Contact a health professional or you can self-refer.
Email: energycrisis@moneymattersweb.co.uk or call on 0141 445 7614
We also provide a remote service for this project covering the following hospitals:
Royal Hospital for Children, Victoria ACH, Stobhill, Vale of Leven, Gartnavel Hospital, Inverclyde Royal Hospital (IRH) (Mental Health), Dykebar (Mental Health), Inverclyde Royal Hospital.
Energy Surgeries
Our Energy team can help you to access grants from the British Gas Energy Trust. These grants can be awarded to clear debts owed to any gas or electricity supplier and, in exceptional cases, the purchase of energy efficient household white goods, new boilers and boiler repairs, and for bankruptcy fees and funeral arrears.
They can also give you advice on switching your energy supplier to reduce bills, energy efficiency advice, and help to apply for the Warm Home Discount.
If you wish a referral to our energy project and you reside in either Glasgow or South Lanarkshire please email: energymatters@moneymattersweb.co.uk
Advocacy Service
Do you, or know someone who does, find it difficult to deal with daily decisions, someone who is vulnerable and lacks the confidence to deal with day to day challenges? We can provide an Advocacy Service where our Advocacy workers can enable clients to represent their own interests and to better participate in decision making processes with regards their benefits and financial capability.
Women attending the Special Needs in Pregnancy clinic at Queen Elizabeth University Hospital in Glasgow and the Princess Royal Hospital also in Glasgow can speak to our Advocacy worker in the hospital during the times stated below. Appointments can also be made for a time suitable to you.
In addition to this service we provide advocacy to clients who have a child who are an in-patient or out-patient at the Royal Hospital for Children.
Jobs & Business Glasgow
While working in partnership with Jobs & Business Glasgow’s and our Financial Inclusion Adviser supports participants to address debt issues, assists them to develop better budgeting skills and provides better off in work calculations, overall you will receive a financial health check which involves maximising your income where possible. We will also look at what your income could be if you move into training or employment
Any appointments need to be booked through JBG adviser and client needs to be registered with JBG.
For an appointment with our Money Matters adviser please call JBG Customer Service Number – 0300 123 2898 who are the first point of contact for any of the following locations. Appointments can be by telephone or face to face.
Tuesday – Money Matters Money Advice Centre, Orkney Street Enterprise Centre, 18-20 Orkney Street, Glasgow G51 2BX
Wednesday – Ladywell, 94 Duke Street, Glasgow G4 0UW
Thursday – Maryhill Hub – 188 Wyndford Road, Glasgow G20 8HF
Royal Hospital for Children
If you have a child who is an in-patient or out-patient at the RHC Hospital please either ask your health professional within the hospital to make a referral, go to Family Support & Information Services on the ground floor who can assist you and make a referral. Their contact details are email: fsis@ggc.sct.nhs.uk of telephone on 0141 452 4012. Alternatively, to make a self-referral by email: rhc.moneyadviceservice@ggc.scot.nhs.uk or telephone on 0141 445 7617.
Schools Project – FISO
If you have a child who is a pupil at one of the schools listed below, you can arrange to see one of our advisers to assist you with benefit, debt, energy, money guidance etc.
Primary Schools:
Anderson Primary
Oakgrove Primary
Our Lady of Peace Primary
Sandaig Primary
St Pauls Primary
Secondary Schools:
Govan High
St Thomas Aquinas
Bannerman
Hillpark
Hillhead
Kings Park
Knightswood
Smithycroft
St Andrews.
Please ask a professional at your school to make a referral on your behalf or alternatively email us directly for a self-referral to: schools@moneymattersweb.co.uk or call 0141 648 2022.
Trussell Trust South West Foodbanks
Monday 12noon – 2pm Ibrox Ibrox Parish Church
Tuesday 10.30am – 12.30pm Penilee Our Lady & St George Church
Tuesday 2pm – 4pm Linthouse Linthouse Housing Association
Thursday 10am – 12noon Greater Pollok Priesthill Community Centre @ 50p Church
Friday 10am – 12.45pm Cardonald Hillington Park Parish Church
Meet our Advocate/Adviser at the Foodbank or ask a staff member or volunteer to make a referral to see our Adviser