All calls are being recorded for training, monitoring and GDPR purposes Advice Line: 0141 445 5221

Surgeries (and Outreach)

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Surgery Times & Locations

PodSurgeries

As well as running our own surgeries, we also have contracts with several Housing Associations. Any clients attending these surgeries must be a tenant of the said Housing Association.

 

Outreach Surgeries

For a full list of surgeries and opening hours, click the links below…

Outreach Surgeries

wheatley group

Our Advisors are contracted to deliver financial capability advice to new tenants who are referred through the New Tenant Financial Capability Service from GHA, Cube and Loretto.  We will contact referred tenants and arrange an appointment at a suitable location.

Wheatley Group - GHA North East:

Sandyhills LHO (Tenant Controlled Housing)
Cairnbrook (Tenant Controlled Housing)
Royston Compass/Corridor Homes
East End Community Homes LHO, Sandyhills LHO and 89 Main Street, Baillieston - Alternate Thursdays
East End Community Homes Each Friday

Please call 0800 479 7979 to request an appointment with our Advisor at any of the above locations.

Wheatley Group - Edinburgh:

West Lothian and Barony
- Tuesday. Please call 0345 140 777 to request an appointment with our Advisor.
Dunedin Canmore 
- Wednesday, Thursday and Friday. Please call 0800 561 7979 to request an appointment with our Advisor.

Wheatley Group - Glasgow:

Cube Housing Association 
Mon - Wed from 9am to 4.30pm  Please call 0800 027 3456 to request an appointment with our Advisor - both office and house visit appointments available.
Loretto Housing Association 
Thursdays from 9am to 4.30pm Please call 0800 952 9292 to request an appointment with our Advisor - both office and house visit appointments available.

glen oaks

Glen Oaks Housing Association

Our Advisers are here to deliver an advice and energy service to Glen Oaks tenants every Monday, Tuesday, Thursday & Friday: 9.30am - 5.00pm. The location of the office is 3 Kilmuir Drive Arden G46 8BW. www.glenoaks.org.uk

To book an appointment, call 0141 638 0999


ArdenglenLogo

Ardenglen Housing Association

Our Advisers are here to deal with advice issues to Ardenglen tenants every Wed & Thur : 9.30am - 4.30pm. The location of the office is 355 Tormusk Road, Castlemilk, Glasgow, G45 0HF.

www.ardenglen.co.uk

To book an appointment call 0141 634 8016

NHSglasgow

NHS

We have surgeries at various Health and Care centres throughout the south west of Glasgow and also offer appointments here at Money Matters. In order to get an appointment at any of the following locations, please contact your health professional i.e. doctor, nurse, mid-wife, etc, who will make a referal to us. Our team will contact you to offer the first available appointment at a location of your choice.

Shields Health and Care Centre - Monday 9am – 12pm
Thornliebank Health Centre - Monday 2pm – 5pm
Pollok Health Centre (Deep End Project) Monday 9am – 1pm every second week
Pollok Health Centre - Thursday 9am-12pm
Pollokshaws Medical Centre (Deep End Project) - Friday 9am -1pm

Appointments are available at the Money Matters office on a Monday, Tuesday, Wednesday, Thursday and Friday.

We have a surgery at Leverndale Hospital on a Thursday. Our Advisor is in attendance from 9am - 5pm for in-patients only. The Patient Affairs coordinator will speak to all inpatients regarding their situation and refer onto our advisor if required.

Children's Hospitals:

Is your child in one of the following hospitals or attends regularly as an out-patient? Our Team are dedicated to supporting sick children & their families. Speak to your Health Professionals at one of the following locations who will make a referral to our team. Our Support Officer will contact you to discuss a suitable appointment within the detailed times below:

Royal Hospital for Children Monday - Friday 9am – 5pm
Royal Alexandra Hospital, Special Baby Unit - Monday afternoons 2 – 5pm
Princess Royal Maternity Neo-natal Unit - Tuesday afternoons 2 – 5pm
Children’s Diabetes Service, West Glasgow Ambulatory Care Hospital, Dalnair St, Yorkhill, Glasgow G3 8SJ - when required.
Pollokshaws Medical Centre If you would like an appointment to see our Money Matters Advisor, Kamila, please contact a member of staff within Pollokshaws Medical Centre.

Energy Surgeries

Our Energy team can help you to access grants from the British Gas Energy Trust. These grants can be awarded to clear debts owed to any gas or electricity supplier and, in exceptional cases, the purchase of energy efficient household white goods, new boilers and boiler repairs, and for bankruptcy fees and funeral arrears.

They can also give you advice on switching your energy supplier to reduce bills, energy efficiency advice, and help to apply for the Warm Home Discount.

For an appointment, call our main line here at Money Matters Money Advice Centre on 0141 445 5221 during our normal working hours.

Universal Credit Surgery

-Darnley Community Centre
Every Tuesday and Thursday. Call Money Matters on 0141 445 5221 to arrange an appointment with our Advisor.

Advocacy Service

Do you, or know someone who does, find it difficult to deal with daily decisions, someone who is vulnerable and lacks the confidence to deal with day to day challenges? We can provide an Advocacy Service where our Advocacy workers can enable clients to represent their own interests and to better participate in decision making processes with regards their benefits and financial capability.

Women attending the Special Needs in Pregnancy clinic at Queen Elizabeth University Hospital in Glasgow and the Princess Royal Hospital also in Glasgow can speak to our Advocacy worker in the hospital during the times stated below. Appointments can also be made for a time suitable to you.

Queen Elizabeth University Hospital – Every Tuesday 1pm – 3:30pm
Princess Royal Maternity Hospital -  Every Thursday 9am – 12pm

In addition to this service we provide advocacy to clients with disabilities. This is for individuals to self-identify whether they have a disability and that, as a result, they require the support from an advocacy worker. If you or someone you are supporting would like to access our Advocacy Service please call 0141 445 5221 and one of our operators will be happy to discuss appointments details with you.

Appointments are available  at our Money Matters office in Govan Tuesday, Wednesday & Thursday.

Jobs & Business Glasgow

While working in partnership with Work Life Glasgow’s our Financial Inclusion Adviser supports participants to address debt issues, assists them to develop better budgeting skills and provides better off in work calculations, overall you will receive a financial health check which involves maximising your income where possible. We will also look at what your income could be if you move into training or employment

Any appointments need to be booked through JBG adviser and client needs to be registered with JBG.

For an appointment with our Money Matters adviser please call JBG Customer Service Number – 0300 123 2898  who are the first point of contact for any of the following locations.

Monday – Parkhead Schoolhouse – 135 Westmuir Street, G31 5EX- 9am-5pm
Wednesday – Maryhill Hub – 186 Wyndford Road, G20 8HF – 9am-5pm
Thursday – Pollok Community Centre – 134 Langton Road, G53 5DP – 9am-5pm
Friday – Pollok Civic Realm – 27 Cowglen Road, G53 6EW – 9am-1pm